The following is a listing of our hotel and guest policies. For questions, please contact us at 314.881.7777.
PLEASE NOTE: THE POOL, HOT TUB & FITNESS CENTER WILL BE CLOSED FROM OCTOBER 31, 2016 – FEBRUARY 28, 2017 DUE TO OUR HOTEL RENOVATIONS.
$15 fee includes parking, internet and access to the pool, hot tub, fitness center and business center.
Note, hotel fee is charged nightly.
Check-in and Check-out
Check-in is between 4PM & 8PM. Check-out is before 11AM.
Please contact HoteLumière to request an earlier arrival (before 4PM) or a later arrival (after 8PM). All requests for arrival after 8PM will require HoteLumière to process an authorization on the guest’s credit card to guarantee the reservation. Failure to receive authorization for payment will result in the reservation changing to non-guaranteed status. All non-guaranteed reservations will be automatically cancelled at 8PM.
Reservations must be cancelled 24 hours prior to arrival date to avoid a penalty of a one-night hotel stay. No-shows are charged a fee of a one-night hotel stay. Exceptions may apply during holidays, special events or conventions.
Lumière Place does not allow pets. Please contact the hotel directly for pet boarding facilities in the area.
Smoking is permitted in designated hotel rooms. Although we make every effort to ensure that all requests for bed type and smoking preference are received, Lumière Place does not guarantee a specific bed type or smoking preference. Rooms will be assigned upon check-in based on availability. A $250 cleaning fee will be charged for smoking in a non-smoking hotel room.
Upon check-in a $50 per night deposit will be required with a major credit card or debit card. Credit card will have a pending authorization for up to 14 business days. Please note, use of a debit card will result in a $50 per night charge and will take up to 30 business days to be refunded. No cash or pre-paid cards accepted.
Personal checks are not accepted, and payment with company check must be per-arranged prior to arrival. All major credit cards are accepted, but please note HoteLumière does not accept prepaid and/or reloadable cards but only credit and debit cards. Debit card users please note that funds will be deducted at the time of check-in and release of held funds may take up to 30 business days to return back to your account based on your bank’s policies.
All room rates are subject to a 15.929% Room Tax, subject to change.
You must be 21 years of age or older to rent a room. Valid State or Federal issued identification is required upon check-in.
HoteLumière can provide rollaway beds upon request (based on availability) at an additional charge of $25 per night.
Complimentary, hotel-wide, high-speed Wi-Fi network.